We respect your privacy
Little Dreamers Sleep Co is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our services, you consent to the practices described in this policy.

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Who We Are

We are a UK-based infant sleep consultancy service, offering advice and support to parents and caregivers. We are insured and operate in compliance with UK data protection laws. If you have any questions about this policy, please contact us at info@littledreamerssleep.co.uk.
 

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What Data We Collect

We may collect and process the following types of personal data:

Personal Information: Information we hold which is identifiable as being about you. E.g. Name, address, email, phone number.

Child’s Information: Name, date of birth, medical conditions (if relevant to sleep training), sleep patterns.

Health and Medical Data: Any relevant health information necessary for safe and effective sleep consultancy.

Payment Information: If you purchase our services, payment details will be processed securely via third-party payment providers (we do not store card details).

Website Usage Data: Information collected via cookies or analytics tools when you visit our website.

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How We Use Your Data

We collect and process personal data for the following purposes:

To provide sleep consultancy services tailored to your child’s needs.

To communicate with you about appointments, follow-ups, and customer support.

To comply with legal and regulatory requirements.

For accounting and record-keeping purposes.

To improve our services through client feedback and anonymised data analysis.

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Legal Basis for Processing Data

Under UK GDPR, we rely on the following legal bases to process your personal data:

Consent: When you provide voluntary information or opt-in to receive updates.

Contractual Obligation: When processing is necessary to provide the services you request.

Legal Compliance: When required to comply with laws or regulations.

Legitimate Interest: When processing is necessary for our business operations and does not override your rights.

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Data Sharing and Third Parties

We will never sell or share your data with third parties for marketing purposes. However, we may share your data with:

Service Providers: Third-party platforms for payment processing, scheduling, or communication.

Legal and Regulatory Authorities: If required by law or to protect our legal rights.

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Data Retention

We retain personal data only as long as necessary for the purposes outlined above, typically for 7 years to comply with legal and insurance requirements.

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Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.

Rectification: Request correction of inaccurate or incomplete data.

Erasure: Request deletion of your data under certain circumstances ("right to be forgotten").

Restriction of Processing: Request a temporary halt to data processing.

Data Portability: Request transfer of your data to another service provider.

Objection: Object to data processing based on legitimate interests.

To exercise these rights, please contact us at info@littledreamerssleep.co.uk. We will respond within one month as required by law.

 

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Data Security

We take appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse. This includes encrypted storage, password protection, and secure access controls.

 

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Cookies and Website Tracking

Our website may use cookies or analytics tools to enhance user experience. You can manage cookie preferences through your browser settings.

 

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Complaints

If you have concerns about how we process your data, please contact us first at info@littledreamerssleep.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://www.littledreamerssleep.co.uk

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Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and we encourage you to review it regularly.

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Last Updated: 07 Feb 2025